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Returns & Exchanges
At Cowshed, we want you to be completely satisfied with your purchase; if you change your mind, you can return any unopened and unused products within 28 days of delivery.
1
Check Eligibility
Ensure your items are in their original packaging, unused, and still sealed for hygiene and safety reasons.
2
Contact Support
Email our customer care team with your order number and reason for return to receive a unique Return Authorization code.
3
Pack Your Items
Securely package your products and include the completed returns form provided in your original shipment.
4
Ship and Track
Send your parcel back via a tracked service and keep your proof of postage until your refund has been processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing